Shipping Policy
Skin & Hair Alchemy
Last updated: January 20, 2026
Order Processing
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Orders are processed within 1-3 business days after payment is received.
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You will receive a confirmation email once your order is shipped.
Shipping Methods & Times
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We offer standard and expedited shipping options at checkout.
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Standard shipping typically takes 3-7 business days within Canada.
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Expedited shipping is available for an additional fee and usually arrives within 1-3 business days.
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International shipping times may vary depending on destination.
Shipping Rates
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Shipping rates are calculated at checkout based on your location and selected shipping method.
Order Tracking
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Once your order ships, you will receive a tracking number via email.
Delivery Issues
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If your order is lost, damaged, or delayed, please contact us at chiookcoletin222@gmail.com.
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We will work with the carrier to resolve any issues and ensure you receive your products.
Address Accuracy
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Please ensure your shipping address is correct when placing your order.
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We are not responsible for orders shipped to incorrect addresses provided by the customer.
Customs & Duties (International Orders)
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International customers are responsible for any customs fees, duties, or taxes imposed by their country.
Contact
For questions about shipping, please email us at chinookcoletin222@gmail.com.